Privacy policy

Introduction

At Shopurai, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this policy.

 

Information We Collect

We may collect personal information that helps us provide a smooth and secure shopping experience, including:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment-related details
• Order history
• Device and browser information

We may also collect non-personal information such as website usage data, browsing activity, and cookies to improve our website performance and customer experience.

 

How We Use Your Information

Shopurai uses customer information for purposes including:

• Processing and delivering orders
• Providing customer support
• Sending order updates and notifications
• Improving website functionality and user experience
• Preventing fraudulent activities
• Sharing promotional offers, discounts, or updates when permitted

We only collect information necessary for operating and improving our services.

 

Payment & Security

We take reasonable security measures to protect your personal and payment information. Transactions made through our website are processed using secure payment methods and encrypted technologies designed to safeguard customer data.

Shopurai does not store sensitive payment information such as full card details on our servers.

 

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember customer preferences
• Analyze website traffic and shopping behavior
• Provide a more personalized browsing experience

Customers may choose to disable cookies through their browser settings, although some website features may not function properly afterward.

 

Third-Party Services

Shopurai may work with trusted third-party providers for services such as:

• Payment processing
• Shipping and delivery
• Website analytics
• Marketing and communication

These third parties only receive information necessary to perform their respective services and are expected to maintain customer data confidentiality.

 

Data Protection

We implement appropriate security measures to help protect customer information from unauthorized access, misuse, disclosure, or alteration. While we strive to use commercially acceptable methods to protect your information, no online platform can guarantee absolute security.

 

Customer Rights

Customers may request to:

• Access their personal information
• Update or correct account details
• Request deletion of personal information where applicable
• Unsubscribe from promotional communications

Requests can be submitted through our customer support channels.

 

Policy Updates

Shopurai may update this Privacy Policy from time to time to reflect operational, legal, or service-related changes. Updated versions will be published on this page with immediate effect upon posting.

 

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us using the details below:

Email: [Add email here]

Phone: [Add phone number here]

Business Hours: Monday to Saturday | 9:00 AM – 6:00 PM

Address: [Insert business address here]